Comprehensive IT Support
Co-Managed IT support
with white glove service
Keeping up with day-to-day support pressures can prevent you from doing the things you need to get done. UTG has years of co-managing experience, freeing IT teams to focus on critical issues that demand attention. Our 360 support model is tailored to your business needs, your platform and your team. And our White Glove service ensures the highest level of responsiveness and an unmatched client experience.
Our flexible 360 Support model provides:
- On-site and remote support tailored to your needs—whether you need a complete outsourced IT solution or simply adding depth to existing resources.
- Expert IT advisory and consulting services based on an in-depth assessment of your environment and current and future business needs.
- Comprehensive monitoring, management and maintenance using best-of-breed tools to ensure optimal platform performance and security.
- Dedicated project managers and support engineers who learn your business and take accountability for anticipating and rapidly resolving issues.
Our White Glove IT support provides superlative service to your users, ensuring a high degree of satisfaction. We provide an enhanced level of service for designated VIPs to ensure high-value executives are productive.